Somerset House, 2016, Image Kevin Meredith

Somerset House Reopens - Covid-19 Visitor Info

Somerset House is now open to the public. As we welcome you back, our number one priority is the health and wellbeing of our visitors and staff, so we’ve introduced a number of measures across the building to help everyone remain safe while they’re here.

Areas of Somerset House open
  • The Edmond J Safra Fountain Court is open daily from 10.00 - 19.00. Please note the fountains are currently switched off.
  • Mushrooms exhibition in the Terrace Rooms is open 12.00 - 18.00, Tuesday - Sunday, including the exhibiiton shop. If you would like to visit Mushrooms you will need to book a timed slot in advance online. We are asking all visitors to make a donation with their ticket, if you can.
  • The River Terrace is open daily from 10.00 - 19.00.
  • Hej Coffee will be open for takeaway only, 10.30-16.30 daily. Outdoor seating is available in the courtyard.
On-site facilities
  • Toilet facilities will be available in the South Wing. These toilets are self-contained cubicles and will be accessible via a one-way system to and from the toilets
  • We will be operating cashless payments only across the site
Site access
  • Members of the public can enter Somerset House via the Strand entrance only
  • The Terrace Rooms, Hej Coffee and toilets are accessible via Seamen’s Hall in the South Wing
Safety precautions we have implemented
  • We’re following the official Working Safely during Covid-19 Government guidance to make sure the whole building is Covid secure for staff and visitors
  • Visitors will be reminded to respect social distancing with signage across site
  • Our staff may remind visitors about social distancing where necessary. We ask all visitors to be respectful of our staff and other visitors
  • Hand sanitiser and hand washing facilities will be available throughout the courtyard and building
  • A one-way system will be in operation in interior areas of the site, including Mushrooms exhibition, Hej café and toilets to enable social distancing
  • We have removed all interactive touch points and we kindly ask you not to touch any displays within the exhibition
  • We have introduced PPE to staff in some of the closer proximity positions
  • Regular additional cleaning will take place throughout the building

Other Questions

Do I need to wear a face mask?

All visitors are encouraged to wear a face mask inside the building and it is mandatory to wear one inside the Mushroom’s shop. Visitors will be provided with hand sanitiser throughout the site. 

Will you check my temperature as I enter the Gallery?

We will not check your temperature upon entering the building, although if you suspect that you may have a temperature, we ask that you delay your visit until it is safe to do so. If you become unwell during your visit, we ask you to alert a member of staff.

When I visit, will I need to register with the track and test app from the NHS?

If we are required to contact visitors in the event of an outbreak of Covid-19, we will contact you using the contact details from your booking, and you will be responsible for contacting other members of your party. We will follow the latest government guidance regarding use of the NHS track and trace app

What do I do if I'm feeling unwell?

If you feel unwell or have any COVID-19 symptoms please stay at home. You may be refused entry if you are displaying symptoms of COVID-19.

If you’ve got any questions or concerns, email visitor@somersethouse.org.uk.