Accessibility

All exhibition spaces at Somerset House are fully accessible.

Admission prices
Disabled visitors are eligible for reduced-price tickets for all our exhibitions, and may also bring a carer or escort free of charge.

Accessible parking
We have a small number of car parking spaces for Blue Badge-holders. The spaces are available from 10.00 to 18.00 every day, and advance booking is required. To check availability and book ahead, email visitor@somersethouse.org.uk or call +44 (0)20 7845 4600 (choose option 7; lines are open from 10.00-17.00 Mon-Fri).

Disabled toilets
There are disabled toilets in each wing of the building. In the South Wing, you’ll find them on both the ground level and the Embankment level. 

Wheelchairs
We have a limited number of wheelchairs available for visitors and advance booking is required. To check availability and reserve your wheelchair, email visitor@somersethouse.org.uk or call +44 (0)20 7845 4600 (choose option 7; lines are open from 10.00-17.00 Mon-Fri). 
 

Guide & hearing dogs
Guide dogs and hearing dogs are welcome throughout Somerset House.

Wheelchair users visiting Skate at Somerset House
Wheelchair users can skate at Somerset House. We hold a number of dedicated wheelchair sessions across the season as well as access to public sessions subject to availability.

Dedicated sessions take place on Wed 29 Nov at 15.00 and Sun 10 Dec at 15.00. 

To find out more and to book, customers should call the Ticketmaster Accessibility Team on 0800 988 4440.

Please note, we can only accommodate bookings for wheelchair users on public sessions with a minimum of 2 weeks notice.

Please note that wheelchair users must be accompanied on the ice by a competent skater, alternatively an Ice Marshall can accompany wheelchair users (at no extra charge). The companion skater ticket is free. If you require a free companion skate ticket or an Ice Marshall, please book this over the phone with Ticketmaster at the same time as booking a ticket for a wheelchair user.

Electric wheelchairs are permitted during dedicated wheelchair sessions only and must be switched to a manual setting whilst on the ice. Please notify us if you will be in an electric wheelchair at time of booking.

The venue is accessible for wheelchairs at all times. A ramp gives full access to the viewing area, the Skate Lounge and Fortnum’s Christmas Arcade.

All skate tickets are subject to availability.