Somerset House logo

Laughterama - All you need to know and more...

Our open-air arena is fully seated, please check your tickets for information about the gate opening and show start times.

We ask that you bring no more than one A4 sized bag or smaller per person to the event, as this will greatly assist our security checks which includes full bag searches and wanding. Pat down searches may be requested. Please do not bring rucksacks, suitcases or other large bags (A3 size/35cm x 40cm and above) as they are not permitted and we do not have cloakroom facilities at the event.

The event is outdoors, please check the weather forecast before you arrive and dress accordingly!

Please see below for a list of frequently asked questions. Be aware that these may be updated. If you have a question that is not answered below, feel free to contact us.

FAQs

I haven’t received my tickets!

First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have all of your booking information ready and they will be able to send you through your tickets.

Are chairs provided?

Yes! Leave yours at home, our fully-seated arena awaits.

Is the event outdoors?

The event is totally outdoors - please dress accordingly! Umbrellas will not be permitted for use from the seating area so as not to obstruct anyone’s view.

It’s outdoors, can I smoke?

Smoking and vaping is permitted in the Courtyard but the seated arena is a no-smoking (or vaping!) zone. We ask that you are considerate of other guests to the event.

Is there an age limit?

Our shows carry an age limit of 16+, under 18’s accompanied by an adult; please bring ID if you’re concerned. You may be refused entry to the arena if our staff think you are under 16, please note that this policy also applies to babies.

You’re sold out! Where can I apply for returns?

Check SEE tickets fan-to-fan resale and Twickets. Ticket touting is illegal. Any tickets resold by anyone other than an authorised agent, or at greater than the face value of the ticket, will be void and you will be refused entry to the venue. Tickets bought from unauthorised sources are not valid.

I need to organise the babysitter - what exact time is my favourite comedian performing?

We do not give out specific timings of comedians: we estimate that our multi-bill shows last approximately 2.5hrs.

Can I bring my dog/cat/ parrot?

Unfortunately not. Assistance animals are welcome, but please contact our access team so we can help you select the best seats.

I have booked for more than one show in a day - do I have to queue again?

Nope! You’ll need to vacate the arena whilst we prepare it, but you can stay in the festival ready for your next show. Please make sure our staff scan your ticket for your next show! Please note that there will be no seating outside of the arena area.

I want to pop out during the intervals, can I come back in?

You’ll need to stay with us until your show ends - there is strictly no re-admission!

I’m running late, is this a problem?

Latecomers may have to wait until the next interval to take their seats. Our gates close at 9.30 pm. Please ensure you arrive in plenty of time to allow you to pass through our enhanced security checks, and share this information with all members of your party.

Are there toilets?

Of course! We have many gender-neutral cubicle toilets behind the stage. These are accessed via a flight of steep stairs which have a hand-rail. There are also multiple accessible loos - speak to staff who can point you in the right direction.

Can I bring my own water into the event?

Refillable bottles sized 1000ml or less are allowed on site. Glass bottles are not permitted. These must be empty on entrance but there are a number of water refill stations available in the courtyard and tap water is available for free at the bars.

Can I bring a picnic?

Afraid not. We ask you not to bring food or drink into the event, if you do you will be asked to leave it outside. Our bars are on hand to keep your taste buds as tickled as your sides. Please contact our access team if you need to bring in your own food or drink and wish to request an exemption to our policy. Somerset House operates Challenge 25. If you appear to be under 25 you will be asked for proof of age when purchasing alcohol and may be refused if you do not have the appropriate photographic ID to hand.

What about a bag?

Please do not bring rucksacks, suitcases or other large bags (A3 size/ 35cm x 40cm and above) as these are not permitted. Bags must be kept in your possession at all times, and we do not have a cloakroom. 

The show is GREAT! Can I film it to show to my family later?

We ask that you do not take video or flash photography, but a quick snap for the mems is no problem. The unauthorised use of professional equipment for photographing, filming, recording or transmitting (by digital or other means) any audio, visual or audio-visual material within the Venue is strictly forbidden.

Cash or card?

We are operating a cashless event. All walk-up ticket bookings must be made online via our website and our bars only accept cards.

Oh no! I dropped my hat! Do you have a Lost and Found?

We certainly do; we’ll keep any items found until Monday 3rd August at Somerset House. Please email us to find out if we have your lost item. 

The line up of my show has changed - can I get a refund?

We make every endeavour to deliver the original bill and thankfully most of the time we do! Unfortunately there are times when an act simply cannot fulfil their booking. On these rare occasions, we guarantee to replace them with another amazing act. No refunds will be given for lineup changes.

If you still have a query please contact us.

GATE TIMINGS

Weds-Fri
Gates open 6pm. Show ends 10.15pm (approx)

Sat-Sun
Early show Gates open 1.30pm. Show ends 5.30pm (approx)

Late show Gates open 6.15pm. Show ends 10.15pm (approx)

GROUP BOOKINGS

If you would like to attend the comedy festival in a large group, in order to ensure you are seated together, please contact us.

ACCESSIBILITY

Laughterama strives to be accessible and inclusive. Our accessible seating is available to book via our booking page. These seats are located on the end of aisles. We are aware these may not suit everyone so please do reach out to our access team who will be happy to advise.

  • We offer a limited number of complimentary essential companion tickets for those who cannot attend the event on their own.
  • If needed, you can avoid the queue system. Please notify a member of staff if this is required and they will assist.
  • The access toilet does not require a RADAR key and is approximately 20m from the access seating. The closest Changing Places toilet is at Victoria Embankment.
  • We have a number of accessible toilets on site. These will be clearly signposted and included on site maps. Please ask a member of staff if you need assistance locating the toilets.
  • Assistance animals are permitted: please contact us in advance if you will be bringing an assistance animal so that we can make appropriate arrangements.
  • Blue Badge holders can park for free without a time limit in residents' parking areas, for more information visit City of Westminster or bluebadgeparking.com - please note this parking is not affiliated with the event.
  • The courtyard is fully accessible for wheelchair users and disabled ticket holders. Please note that the courtyard has an uneven, cobbled surface.
  • There are flashing lights but no strobe effects. Haze is used throughout the performance.
  • If you have a medical reason to bring your own food or drink to the event, please get in touchto let us know so that we can facilitate this.
  • If you need a quiet space away from the arena during your time at the event, please speak to any member of staff who will be happy to assist you.
  • Our chairs are Samsonite chairs with dimensions: 0.5m x 0.5m, without armrests.

If you require any more information, please email our access team who will be happy to help, or contact SEE Customer Services.

SECURITY INFORMATION

Somerset House events are fully inclusive safe spaces for any person to participate and enjoy without fear of feeling marginalised, unrepresented, or unwelcome. By entering these spaces, you agree to respect any body, attire, gender, sexual orientation, race, belief and experience that are not your own. We also expect the same courtesy to be afforded to you. We reserve the right to refuse entry to and/or eject from the event in reasonable circumstances, including without limitation for health and safety or licensing reasons, if you behave in a manner which has or is likely to affect the enjoyment of other persons at the event; if you use threatening, abusive or insulting words or mannerisms; if, in our reasonable opinion, you are acting under the influence of alcohol or drugs; if you fail, when required, to produce proof of identity or age; if you refuse to comply with the security searches; if you breach these terms; or if your ticket is void.

Your safety at Somerset House is paramount and we continually liaise with the appropriate authorities to ensure robust security measures are in place. Please comply with all instructions given to you by the staff onsite.

You cannot bring food, alcohol, cans, glass, aerosols or any item that could be used as a weapon (including sharp or pointed objects).  If you bring such items with you, they will be confiscated by a member of our team or you may be refused entry.

By attending an Event, you give your express consent to your actual or simulated likeness to be included within any film, photograph, audio and/or audio-visual recording to be exploited in any and all media for any purpose at any time throughout the world. This includes filming by the police or security staff which may be carried out for the security of customers. For more information on how we handle personal data our Privacy Policy can be found here.

WORK WITH US

We’re looking for enthusiastic and dedicated individuals to join our Front of House and Bar teams. If you’re interested in finding out more pop us an email, along with your CV, and we’ll be in touch soon!

LOCATION

LAUGHTERAMA

Somerset House, WC2R 1HL

Somerset House is located on The Strand in Central London within walking distance of Covent Garden, Charing Cross and Temple stations. There is no event parking. We recommend travelling by public transport where possible. Plan your journey at tfl.gov.uk .

TERMS & CONDITIONS

1. Terms

By accessing the website at https://www.laughterama.com , you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use Licence

Permission is granted to temporarily download one copy of the materials (information or software) on 57 Presents’ website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on 57 Presents' website;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or "mirror" the materials on any other server.

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by 57 Presents at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on 57 Presents’ website are provided on an 'as is' basis. 57 Presents makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, 57 Presents does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Consumer Rights

57 Presents reserves the right to change the lineup of any advertised show in the event that a listed act cannot fulfil their booking. 57 Presents will endeavour to deliver the show with a suitable replacement, and to contact bookers to notify them of the change. Under these circumstances, refunds will not be given to bookers where it is understood the change is out of 57 Presents control.

5. Limitations

In no event shall 57 Presents or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on 57 Presents’ website, even if 57 Presents or a 57 Presents authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

6. Accuracy of materials

The materials appearing on 57 Presents’ website could include technical, typographical, or photographic errors. 57 Presents does not warrant that any of the materials on its website are accurate, complete or current. 57 Presents may make changes to the materials contained on its website at any time without notice. However 57 Presents does not make any commitment to update the materials.

7. Links

57 Presents has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by 57 Presents of the site. Use of any such linked website is at the user's own risk.

8. Modifications

57 Presents may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

We hope you have a memorable and enjoyable time at Laughterama. Please consider our neighbours and leave Somerset House quietly in a safe and orderly manner.

We recommend you check travel details regularly as London Transport can be subject to changes at late notice. For more information go to tfl.gov.uk