Laughterama - All you need to know and more...
Our open-air arena is fully seated, please check your tickets for information about the gate opening and show start times.
We ask that you bring just one medium sized bag per person to the event, this will greatly assist with our security checks. We do not have cloakroom facilities at the event.
The event is outdoors, please check the weather forecast before you arrive and dress accordingly!
Please see below for a list of frequently asked questions. Be aware that these may be updated. If you have a question that is not answered below, feel free to contact us.
FAQs
I haven’t received my tickets!
First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have all of your booking information ready and they will be able to send you through your tickets.
Are chairs provided?
Yes! Leave yours at home, our fully-seated arena awaits.
Is the event outdoors?
The event is totally outdoors - please dress accordingly!
It’s outdoors, can I smoke?
We have dedicated smoking areas with ashtrays provided, the seated arena is a no-smoking (or vaping!) zone.
Is there an age limit?
Our shows carry an age limit of 16+, under 18’s accompanied by an adult; please bring ID if you’re concerned. You may be refused entry to the arena if our staff think you are under 16, please note that this policy also applies to babies.
You’re sold out! Where can I apply for returns?
Check SEE tickets fan-to-fan resale and Twickets. Do not buy tickets from external sources as they may not be accepted on the door
I need to organise the babysitter - what exact time is my favourite comedian performing?
We do not give out specific timings of comedians: we estimate that our multi-bill shows last approximately 2.5hrs.
Can I bring my dog/cat/ parrot?
Unfortunately not. Assistance animals are welcome, but please contact our access team so we can help you select the best seats.
I have booked for more than one show in a day - do I have to queue again?
Nope! You’ll need to vacate the arena whilst we prepare it, but you can stay in the festival ready for your next show. Please make sure our staff scan your ticket for your next show!
I’m running late, is this a problem?
Latecomers may have to wait until the next interval to take to their seats. Our gates close at 9.30pm.
Can I bring my own water into the event?
Yes, but we ask that you use a transparent container to help speed up our security checks. Tap water is available for free at the bar.
Can I bring a picnic?
Afraid not. We ask you not to bring food or drink into the event, if you do you will be asked to leave it outside. Our bars are on hand to keep your taste buds as tickled as your sides. Please contact our access team if you need to bring in your own food or drink and wish to request an exemption to our policy.
What about a bag?
We ask that bags are smaller than A4 in size. Bags must be kept in your possession at all times and we do not have a cloakroom.
Cash or card?
We are operating a cashless event. All walk-up ticket bookings must be made online via our website and our bars only accept cards.
Oh no! I dropped my hat! Do you have a Lost and Found?
We certainly do; we’ll keep any items found until Monday 3 August. Any items of high value (credit/debit cards/wallets/keys/jewellery/phones) will be taken to Charing Cross Police Station. Please email us to find out if we have your lost item.
The line up of my show has changed - can I get a refund?
We make every endeavour to deliver the original bill and thankfully most of the time we do! Unfortunately there are times when an act simply cannot fulfil their booking. On these rare occasions, we guarantee to replace them with another amazing act.
If you still have a query please contact us.
GATE TIMINGS
Weds-Fri
Gates open 6pm. Show ends 10.15pm (approx)
Sat-Sun
Early show Gates open 1.30pm. Show ends 5.30pm (approx)
Late show Gates open 6.15pm. Show ends 10.15pm (approx)
GROUP BOOKINGS
If you would like to attend the comedy festival in a large group, in order to ensure you are seated together, please contact us.
ACCESSIBILITY
Laughterama strives to be accessible and inclusive. Our accessible seating is available to book via our booking page. These seats are located on the end of aisles. We are aware these may not suit everyone so please do reach out to our access team who will be happy to advise.
- We offer a limited number of complimentary essential companion tickets for those who cannot attend the event on their own.
- If needed you can avoid the queue system and enter via our access gate.
- The access toilet does not require a RADAR key and is approximately 50m from the access seating.
- Assistance animals are permitted: please contact us in advance if you will be bringing an assistance animal so that we can make appropriate arrangements.
- Blue Badge holders can park for free without a time limit in residents' parking areas, for more information visit City of Westminster or bluebadgeparking.com - please note this parking is not affiliated with the event.
- There are cobbles from the entrance up to the seating area. All cables will be covered with ramps.
- There are flashing lights but no strobe effects. Haze is used throughout the performance.
- If you have a medical reason to bring your own food or drink to the event, please get in touchto let us know so that we can facilitate this.
- If you need a quiet space away from the arena during your time at the event, please speak to any member of staff who will be happy to assist you.
- Our chairs are Samsonite chairs with dimensions: 0.5m x 0.5m, without armrests.
If you require any more information, please email our access team who will be happy to help, or contact SEE Customer Services.
WORK WITH US
We’re looking for enthusiastic and dedicated individuals to join our Front of House and Bar teams. If you’re interested in finding out more pop us an email, along with your CV, and we’ll be in touch soon!
LOCATION
LAUGHTERAMA
Somerset House, WC2R 1HL
Somerset House is located on The Strand in Central London within walking distance of Covent Garden, Charing Cross and Temple stations. There is no event parking. We recommend travelling by public transport where possible. Plan your journey at tfl.gov.uk .
TERMS & CONDITIONS
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Permission is granted to temporarily download one copy of the materials (information or software) on 57 Presents’ website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
modify or copy the materials;
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